The security of your personal data is our highest priority. This privacy policy clearly sets out what information we collect, how it is used, and the measures we take to protect your privacy.
A quick overview of the key pillars of 9baje's privacy policy.
Industry-Leading Security
Every transaction and piece of personal information is protected with SSL/TLS encryption. No hacker or unauthorized party can access your data — we follow the industry's highest security protocols to make sure of that.
Your Data, Only Yours
9baje never sells your personal data to third parties. Sharing your information with advertising companies or data brokers goes against our policy. We believe your data belongs to you and you alone.
You're in Control
You have full rights to view, correct, and delete your own data. You can submit such a request through our support team at any time, and we will process it within 30 days.
Transparent & In Your Control
We only use cookies that are essential to the platform's functionality. You can disable cookies at any time through your browser settings. Note that disabling certain cookies may cause some platform features to stop working.
GDPR & International Compliance
9baje complies with the international data protection regulation GDPR and all other applicable laws. Our privacy policy is built to global standards so you receive the highest level of protection.
Active Fraud Monitoring
Our anti-fraud system runs 24/7 to protect your account. Any suspicious activity is flagged immediately, acted upon, and you are notified right away.
9baje.bet ("9baje", "we", "our platform") is a trusted online betting and gaming service provider. This Privacy Policy ("Policy") outlines our commitment and responsibility to protecting your personal information.
By using our website or mobile app, you agree to this Privacy Policy. 9baje operates on a foundation of transparency — you will always know exactly what data we hold about you, why we hold it, and how we keep it secure.
This privacy policy is compliant with the GDPR (General Data Protection Regulation), Bangladesh's Digital Security Act, and international gaming regulations. For any questions or clarifications, contact us at support@9baje.bet.
9baje only collects information that is necessary to provide our services. We never ask for excessive or irrelevant data. Below is a detailed breakdown of the types of information we collect.
| Data Type | Example | Reason for Collection |
|---|---|---|
| Identity Information | Name, date of birth, nationality | Account Verification & KYC |
| Contact Information | Mobile Number, Email | Account Registration & Notifications |
| Financial Information | Mobile Pay/Nagad number, bank details | Payment Processing |
| Identity Information | NID Number, Passport | KYC & Age Verification |
| Device & Log Information | IP address, browser, OS | Security & Fraud Prevention |
| Betting Activity | Betting History, Wins & Losses | Service Improvement & Dispute Resolution |
9baje may collect information in a number of ways. Each method is used to improve the quality of your experience and ensure your security.
We never access your phone's contacts, camera, or microphone unless you explicitly grant permission (for example, taking a photo for KYC).
9baje uses your data only for specific, legitimate purposes. We never misuse your information or use it beyond what is necessary.
9baje never sells your personal information. However, in certain situations, limited data sharing may be necessary. Those circumstances are described in detail below.
Limited data may be shared with payment gateways, identity verification services, and technology service providers. These partners are bound by strict confidentiality agreements and may only use data for specified purposes.
If 9baje is ever merged, acquired, or sold, members will be notified in advance and their data protection will be guaranteed.
9baje uses cookies to ensure the platform functions properly and to improve your experience. Cookies are small text files stored in your browser.
| Cookie Type | Purpose | Can Be Disabled? |
|---|---|---|
| Essential Cookies | Maintaining Login Sessions & Security | No (Required) |
| Functional Cookies | Remembering your preferences and language | Yes |
| Analytics Cookies | Traffic & Usage Statistics | Yes |
| Security Cookies | Fraud & Bot Detection | No (Required) |
You can disable optional cookies from your browser settings. However, disabling essential cookies will prevent you from logging into the platform. Contact support for more information about cookies.
9baje does not retain your data indefinitely. A specific retention period is defined for each type of data, based on legal requirements and business purposes.
Once the retention period ends, your data is securely deleted or anonymized. You may request early deletion before the period expires, though certain data may need to be retained due to legal obligations.
As a 9baje member, you hold several important rights over your personal data. These rights are recognized under international privacy law.
You have the right to know what data we hold about you and to receive a copy of it. Requests are fulfilled within 30 days.
If any of your information is incorrect, you can request a correction. We'll update it as quickly as possible.
Under certain conditions, you may request that your data be deleted. Any data not subject to legal retention requirements will be removed.
You can opt out of your data being used for marketing purposes and unsubscribe from marketing communications at any time.
You have the right to receive your data in a common, readable format (CSV/JSON) that can be used with other services.
In certain circumstances, you may request that the processing of your data be temporarily suspended.
9baje is a platform operated exclusively for adults. We are committed to ensuring that no one under the age of 18 uses our services.
9baje may update this Privacy Policy from time to time. Changes may be made due to legal requirements, business updates, or service improvements.
We recommend revisiting this page from time to time to stay up to date with our latest policy. If you have any trouble understanding a change, our support team is always ready to help.
If you have any questions, concerns, or complaints about our Privacy Policy, please get in touch. Our dedicated team is ready to respond to every query.
| Contact Channels | Description | Response Time |
|---|---|---|
| Support@9baje.bet | 24–48 Hours | |
| Live Chat | Live Chat on Website | Instant (24/7) |
| Privacy Request | Subject: "Privacy Request" — send us an email | Within 30 days |
Privacy questions our members ask most often.